Privacy Policy

Teen Chat House is fully dedicated to safeguarding your privacy by implementing robust measures and transparent practices. This Privacy Policy comprehensively explains the types of information we collect from you, how we utilize and protect that data, and the rights you have over your personal information. By accessing and using our website and services, you are agreeing to the terms and provisions outlined in this Privacy Policy in its entirety.

1. Important Notice to Users Under the Age of 18

Teen Chat House strictly prohibits access to its services by users under the age of 18, as our platform is designed solely for adult use. We do not knowingly collect or store personal information from individuals under the age of 18. If we identify or are informed that a user under 18 has submitted personal data, we will take immediate action to delete such information from our records. Parents or guardians who suspect that their child is improperly accessing our platform are encouraged to contact us promptly so we can investigate and ensure appropriate measures are taken. To further protect against unauthorized access by underage users, we employ a variety of verification mechanisms and conduct regular audits of our systems.

2. Information We Collect

When you interact with our website and services, a range of information may be collected to facilitate functionality and enhance user experience. This includes:

• Automatically Collected Data: Technical details such as IP addresses, browser types, operating systems, system configurations, referring URLs, and timestamp information are logged automatically by our servers for analytical and security purposes.
• User-Provided Data: Information that you voluntarily submit, such as email addresses and usernames, is collected when you register for an account or participate in forums or chat rooms. Guest users may utilize our platform without providing personal data.
• Cookies and Tracking Technologies: Cookies and similar technologies are employed to gather data that enhances website functionality, remembers user preferences, and optimizes overall user interaction.

3. Use of Information

All information we collect is used with the purpose of delivering superior service quality and ensuring the safety and integrity of our platform. Specifically, we utilize collected data to:

• Improve and personalize the user experience by adapting services to meet specific needs and preferences.
• Enforce compliance with our Terms of Use and investigate potential violations.
• Respond to lawful requests and prevent illegal activities, creating a secure environment for all participants.
• Generate comprehensive analytics and reports that inform future enhancements and developments for our platform.

4. Data Sharing

Teen Chat House is committed to maintaining the confidentiality of your information and does not sell, rent, or share personal data with third parties, except in the following circumstances:

• When legally required, such as in response to subpoenas, court orders, or other lawful government requests.
• When necessary to protect the rights, safety, and property of our platform, users, or the public.
• In cases of corporate transitions, such as mergers, acquisitions, or sales of assets, where user information may be included as part of the transaction.

5. Cookies and Analytics

Cookies are small files placed on your device to improve site functionality and remember user preferences. We also use third-party tools, such as Google Analytics, to collect aggregate data about user interactions, helping us better understand how the platform is used and identify areas for improvement. These tools may gather data such as pages visited, time spent on the site, and browser types. For additional details, refer to Google’s Privacy Policy. Users have the ability to manage or disable cookies through their browser settings; however, doing so may impact the functionality of some website features.

6. Protecting Your Information

We prioritize the protection of your personal information by implementing advanced security measures. All data transmitted between your device and our servers is encrypted using Secure Socket Layer (SSL) technology, ensuring confidentiality and integrity. Our systems are safeguarded by firewalls, intrusion detection software, and regular security audits to identify and address potential vulnerabilities. Access to sensitive data is restricted to authorized personnel who are required to adhere to strict confidentiality obligations.

7. User-Generated Content

User-generated content, including profile avatars, messages, and images, must comply with our Terms of Use. Violations, such as uploading inappropriate or harmful content, may result in immediate removal and further disciplinary actions, including account bans or referrals to law enforcement authorities. Our moderation team is equipped with reporting tools to swiftly address issues. In certain cases, reported content may be preserved as evidence for legal proceedings or investigations.

8. GDPR Compliance

Residents of the European Union have specific rights under the General Data Protection Regulation (GDPR), including the right to access, correct, or delete personal data held about them. To exercise these rights, EU residents can contact us via the details provided below. Note that data may be stored outside the EU, including in the United States, and we ensure such transfers comply with GDPR standards. Data is processed transparently and solely for legitimate purposes, such as providing services and ensuring user safety.

9. Data Retention and Deletion

User data is retained only for as long as it is necessary to fulfill its intended purpose or as required by applicable laws. For guest users, data such as session logs is automatically deleted within 1-3 days. Registered users have the ability to delete their accounts directly through their profile settings. Requests for data deletion can also be submitted by contacting us, with appropriate identity verification required to process such requests securely.

10. Public Forums

Our platform includes public spaces, such as chat rooms, forums, and blogs, where users can interact with one another. We advise against sharing personal information in these areas, as content posted publicly may be visible to other users. Although we actively moderate these spaces to remove inappropriate content, users remain responsible for their own actions and privacy. Any reported instances of personal information disclosure will be addressed promptly to ensure user safety.

11. Advertising

We collaborate with external advertisers to deliver relevant advertisements to our users. While these advertisers may use non-personally identifiable information, such as browser types or general demographics, to tailor their ads, we do not share personal information with them. We require all advertising partners to comply with strict privacy standards and prohibit targeting users under the age of 18. If you encounter an advertisement that violates our policies, please report it to our support team for review.

12. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices, technological advancements, or legal obligations. Any significant updates will be clearly communicated to users through notices on our website. By continuing to use our services after such updates, you acknowledge and accept the revised policy terms.

13. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please reach out to us using the contact information below:

Teen Chat House
510061 PO Box
Punta Gorda, FL 33951
Email: [email protected]